Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to craftvinylca@gmail.com.
- All
- Common Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Common Questions
Our storefront & warehouse is located at Calgary, Alberta. We do ship USA & Canada wide /p>
We ship same day, if order before 2pm MST, from Monday to Friday, excluding Holidays. Please note that orders made online during weekend or holidays will he shipped next on working day.
For more details please visit shipping policy page : https://craftvinyl.ca/pages/shipping
We run bi-weekly sales promotion and discount codes will be found on the top main page. We have free shipping if you spend $150.00 or more excluding taxes and shipping.
Oracal 651 is an outdoor permanent vinyl, it has a solvent based permanent adhesive. It is used for vehicle graphics, decals, mugs, tumblers, mailboxes, etc. Oracal 631 is an indoor removable vinyl great for walls. It has a removable water based adhesive.
We currently only sell online. But if you are local and you want to pick up your package your are more than welcome to. Please send us a message to arrange a time.
Shipping is determined by weight, size and location. Please fill your cart and proceed to check out to get an accurate shipping rate.
For more details please visit shipping policy page : https://craftvinyl.ca/pages/shipping
Delivery times are determined by our carriers (UPS, Canada Post etc. ) based on the customer's delivery address. Canada Post has suspended On-time Delivery Guarantees for all parcel deliveries.
For more details please visit shipping policy page : https://craftvinyl.ca/pages/shipping
